1. Choose how callers reach your AI receptionist
Start by deciding whether you want a new GoJumba number or want to keep your existing business number and forward calls.
- New number: best if you need a fresh business line
- Existing number: best if customers already know your current line
- Forwarding keeps your public number the same
2. Set up or forward your phone number
If you choose a new number, pick the area code that fits your business. If you use your existing number, follow the call-forwarding instructions for your carrier.
- Pick a local area code
- Use carrier forwarding settings when needed
- Test from another phone after setup
3. Add business knowledge
Give the AI the facts it needs: services, service area, hours, appointment rules, common questions, and any special instructions.
- Business hours
- Products and services
- FAQs and preferred answers
4. Test the call experience
Call your GoJumba number like a customer would. Ask common questions, request an appointment, and make sure summaries are useful for your team.
- Check greeting
- Review captured details
- Adjust instructions if needed
Common questions.
How long does setup take?
Most businesses can complete the basic setup in a few minutes, then refine the AI knowledge over time.
Should I use a new number or my existing number?
Use a new number if you want a fresh line. Use your existing number if customers already know it and you want GoJumba to answer through call forwarding.
What should I test first?
Start with your most common calls: hours, service requests, appointment questions, and after-hours messages.
Need your calls answered?
GoJumba helps small businesses answer more calls, capture leads, and organize follow-up.
Get started