Build your setup
No signup, no API call, no cost. Use this when you want customers to keep dialing your existing number while calls route somewhere else.
Call forwarding checklist
1. Use another phone
Do not test from the same phone you just forwarded. Use a separate cell phone so the route is realistic.
2. Listen to the first ring
Confirm whether your original phone rings first or whether the forwarded destination answers immediately.
3. Test off-hours
If your rule is schedule-based, test during the actual after-hours window before sending customers there.
Carriers and phone systems
T-Mobile
A T-Mobile cell line or compatible carrier using T-Mobile short codes.
AT&T Phone / Home Phone
Traditional AT&T Phone, AT&T Phone Advanced, or local home phone service.
iPhone carrier settings
A mobile line where the carrier supports iPhone call forwarding settings.
Google Voice
Google Voice users who need to understand forwarding limits before setup.
RingCentral / RingEX
Businesses using RingCentral call rules or extensions.
Ooma Office
Ooma Office users managing forwarding by user or extension.
Should I forward every call to GoJumba?
If you want the AI receptionist to answer first, forward every call. If you want your team to answer first, choose missed-call or after-hours forwarding where your carrier supports it.
Will call forwarding send text messages too?
No. Standard call forwarding routes voice calls, not SMS messages. Keep text handling separate unless your phone system has its own texting workflow.
Can I turn forwarding off later?
Yes. Most carriers and phone systems have a turn-off code or a dashboard switch. This tool shows the turn-off step when the provider publishes one.
Want AI to answer the forwarded calls?
GoJumba can answer, collect caller details, and send you a clear summary when your business line forwards in.
Set up GoJumba